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Contact us

Corrections, questions and partnership enquiries — we read everything.

Email us

The fastest way to reach us, for corrections, questions and partnerships.

[email protected]

Booking support

Changes, cancellations and refunds are handled by GetYourGuide, not by us.

GetYourGuide help centre

Plan your trip

Start with the full travel guide — it answers most of what people write in to ask.

Read the travel guide

Before you write

If your question is about a booking you have already made — changing a date, cancelling, a pickup point — please contact the tour operator, GetYourGuide or Trip.com directly. We are an independent guide, not a tour operator, and we have no access to your booking.

For most planning questions, the answer is probably already here: the travel guide, the getting here guide and the best time to visit page between them cover almost everything people ask us.

What we would love to hear about

  • Anything on this site that is out of date, wrong or unclear.
  • A guesthouse, dive school, warung or boat operator on Gili Air that we have missed.
  • Price, fee, timetable or entry-rule changes you have seen on the ground.
  • Press, media and partnership enquiries.

We aim to reply within a few working days.

Plan your days on Gili Air

Turn slow island days into the trip of a lifetime

Snorkel with green turtles, hop between all three Gilis, learn to dive, cook Sasak food and watch the sun set behind Bali’s volcano. Compare the best-rated experiences and book in a couple of taps.